Delivery

 

 

 

Please allow 3-5 working days for delivery although we will endeavour to have your order to you as soon as possible. Should there be any delay with availability or the dispatch of your order you will be contacted within 48 hours.

For international deliveries, please e-mail us at fiona@thejambocollection.co.uk.

Regrettably, delivery charges are non-refundable unless your order is incorrect or faulty. for your peace of mind please ensure that you request a stamped ‘certificate of posting’ to keep as a receipt as we cannot take responsibility for items lost in the post that fails to reach Jambo’s HQ. Thank you.

 

 

Small 1st Class

£3.45 for standard delivery. Should you require signed for delivery there will be an extra charge of £1.00. Over 1kg (2lbs 3oz) but under 2kg (4lbs 6oz) is £5.50. Between 2kg (4lbs 6oz) but under 5kg (11lbs 1oz) is £8.95.

Small 2nd Class

£2.95 for standard delivery. Parcel delivery is £5.00. Over 2kg (4lbs 6oz) is £5.00.

Special Delivery

£8.55 for special delivery. You will receive your delivery the next day by 1pm.

International Delivery

£8.00 for international delivery. Delivery time will vary depending on where you live outside the UK and you maybe subject to customs charges which will be your responsibility to pay and not that of Jambo.

 

 

 

 

 

 

 

Returns

 

 

 

Any damages to goods in transit must be reported to us within 48 hours and remain within its original packaging. We will accept returns or exchanges within 14 days as long as the product you return is in good condition and with the original packaging. In order for us to handle your return, please ensure that you include the returns slip from the original order. If you have any other questions or have a lot the returns slip, please contact us with your details and the Order number.

Please return to: The Jambo Collection, Moorland House, 23 Monmouth Avenue, Topsham, Devon, EX3 0AF, UK

For any questions email us at: fiona@thejambocollection.co.uk