Please allow 3-5 working days for delivery although we will endeavour to have your order to you as soon as possible. Should there be any delay with availability or the dispatch of your order you will be contacted within 48 hours.

For international deliveries, please e-mail us at

Regrettably, delivery charges are non-refundable unless your order is incorrect or faulty. For your peace of mind please ensure that you request a stamped ‘certificate of posting’ to keep as a receipt as we cannot take responsibility for items lost in the post that fails to reach Jambo’s HQ. Thank you.



£3.00 Standard Delivery posted 2 class via Royal Mail.

£8.70 for special signed for. You will receive your delivery the next day by 1pm.












Any damages to goods in transit must be reported to us within 48 hours and remain within its original packaging. We will accept returns or exchanges within 14 days as long as the product you return is in good condition and with the original packaging. In order for us to handle your return, please ensure that you include the returns slip from the original order. If you have any other questions or have a lost the returns slip, please contact us with your details and the Order number.

Please return to: The Jambo Collection, South Plain Barn, Handcross Road, Plummers Plain, Horsham, Sussex, RH13 6NX, UK

For any questions email us at: